Real-time CDP APIs

The Algonomy Real-time Customer Data Platform (CDP) APIs provide developers with robust tools to collect, manage, and activate customer data in real time. These APIs enable the seamless capture of clickstream events, management of customer profiles, and integration with GDPR compliance frameworks, allowing businesses to drive personalized customer experiences.

Through the Real-time CDP APIs, businesses can track user interactions across multiple platforms (web, mobile, and POS) and analyze customer behavior to optimize engagement strategies. The platform is designed to ensure security and compliance, making it suitable for large-scale enterprise deployments that handle sensitive customer data.

The following API categories are covered in detail:

• API Authentication: Securely authenticate and authorize user access, ensuring data security and integrity.

• Clickstream Event APIs: Capture real-time user interactions to gain insights into customer behavior.

• Customer Profile B2B APIs Manage and aggregate comprehensive B2B customer profiles for improved engagement strategies.

• General Data Protection Regulation (GDPR) APIs: Ensure your business adheres to GDPR requirements, upholding the highest standards of data protection.

• Channel Preference API: Customize communication preferences with the ability to opt-in or opt-out of specific channels.

• Product Catalog APIs: Efficiently manage your product catalog in real-time, keeping your data current and accessible.